Shipping & Return Policy

Shipping Policy

Shipping Methods and Delivery Times

We offer various shipping methods to meet your needs:

Standard Shipping: Delivered within 5-7 business days.
Expedited Shipping: Delivered within 2-3 business days.
Overnight Shipping: Delivered the next business day.

Please note that delivery times are estimates and may vary depending on your location and the shipping carrier’s circumstances.

Shipping Charges

Shipping charges are calculated based on the weight, dimensions, and destination of the package. The shipping cost will be displayed at checkout before you finalize your purchase.

Order Processing Time

Orders are processed and shipped within 1-2 business days from the date of purchase. Orders placed after 3 PM will be processed the following business day.

International Shipping

We currently do not offer international shipping. We apologize for any inconvenience this may cause.

Return and Replacement Policy

15-Day Replacement Warranty

We offer a 15-day replacement warranty on all our products. If you encounter any issues with your purchase, you can request a replacement within 15 days of receiving your order.

Return Eligibility

To be eligible for a replacement, please ensure that:

The product is in its original packaging.
The product is unused and in the same condition that you received it.
You provide proof of purchase (order number, receipt, etc.).

Non-Returnable Items

Certain items are non-returnable, including:

Downloadable software products.

How to Request a Replacement

To initiate a replacement:

Contact our customer service team at [support@digistylemantra.com] within 15 days of receiving your order.
Provide your order number, the reason for the replacement, and any supporting evidence (photos, videos, etc.).
Our customer service team will review your request and, if approved, provide instructions for returning the product.

Return Shipping

Customers are responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Processing Replacements

Once we receive your returned item, we will inspect it and notify you of the status of your replacement. If your replacement is approved, a new item will be shipped to you within 5 business days.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [support@digistylemantra.com]. We will arrange for a replacement or refund at no additional cost to you.